Think about the last time you were in a bar where you were not known, and the bartender reached out and shook your hand. How often will a mixologist look up from the execution of his "mixology" when someone new bellies up? The phrase most necessary, but least often heard, in cocktail bars is "How are you enjoying your drink?"
'hospitality' on Serious Eats
I'm just going to come out and ask a burning (read: possibly inflammatory) question: Why is restaurant coffee generally so terrible? Seriously, why is it that you can drop a C-note on a beautifully crafted dinner paired with wines recommended by a gifted sommelier, but when the (impressive! delicious!) desserts are presented at the end of the meal they're inevitably accompanied by brown slop that tastes like it was filtered through a gym sock and subsequently microwaved? More importantly, can anything be done about it?